Remote Diagnostic Computer Help
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At MailHelp, we offer expert third-party remote support services to address a wide range of computer issues. One of the most common problems people face is trouble logging into their email due to adware or toolbars that disrupt the navigation to the login page. Our goal is to assist you in quickly resolving this issue and improving your overall computer experience. However, it’s important to note that we do not offer password reset or account login assistance.
We began as a small local repair service and have since expanded to a nationwide provider of remote direct support and support matching services. Our third-party support partners offer a wide range of affordable options, including complimentary email support, where they will help you resolve any problems that may be preventing you from accessing your email account. We cannot reset passwords or assist with account login, but we can assist in removing toolbars and search engine redirects that may be blocking access to your email login page.
At MailHelp, we are committed to providing transparent services, that is why we do not charge for any diagnostic matching services we provide, and all service quotes are provided in advance. This way, you will always be aware of the help you are receiving and the cost. It’s important to note that our third-party service providers are independent companies and may have their own pricing and service structures. Be sure to review all details with your matched service provider before committing to any service agreements.
In addition to our email support services, we also offer remote technical support for a wide range of computer related issues, including but not limited to virus removal, software installation, hardware troubleshooting and more. Our team of experienced technicians are available 24/7 to assist you with any issue that may arise. We understand that computer issues can be frustrating and time-consuming, that is why we are committed to providing fast and efficient service to get you back up and running as quickly as possible. So if you are facing any issues related to your computer, please don’t hesitate to reach out to us for assistance. We are here to help.
We began as a small local repair service and have since expanded to a nationwide provider of remote direct support and support matching services. Our third-party support partners offer a wide range of affordable options, including complimentary email support, where they will help you resolve any problems that may be preventing you from accessing your email account. We cannot reset passwords or assist with account login, but we can assist in removing toolbars and search engine redirects that may be blocking access to your email login page.
At MailHelp, we are committed to providing transparent services, that is why we do not charge for any diagnostic matching services we provide, and all service quotes are provided in advance. This way, you will always be aware of the help you are receiving and the cost. It’s important to note that our third-party service providers are independent companies and may have their own pricing and service structures. Be sure to review all details with your matched service provider before committing to any service agreements.
In addition to our email support services, we also offer remote technical support for a wide range of computer related issues, including but not limited to virus removal, software installation, hardware troubleshooting and more. Our team of experienced technicians are available 24/7 to assist you with any issue that may arise. We understand that computer issues can be frustrating and time-consuming, that is why we are committed to providing fast and efficient service to get you back up and running as quickly as possible. So if you are facing any issues related to your computer, please don’t hesitate to reach out to us for assistance. We are here to help.
*Disclaimer: MailHelp provides services for diagnostic and technical support issues for desktops, laptops, mobile devices, and tablets. We are a THIRD PARTY solution and we are NOT AFFILIATED with any brands, trademarks, logos, or any other company names used. The brand names, trademarks, and logos belong to their respective owners and are for representation purposes only.
Service Plans and Pricing
| Basic |
|---|
| $19.99 |
| PHONE SUPPORT |
| ONLINE HELP DESK |
| COMPUTER 360 ANTI-VIRUS |
| ON SITE OR IN OFFICE SUPPORT |
| ONLINE BACKUP; 5GB |
| REMOTE SUPPORT: $20 PER INCIDENT |
| ONGOING MAINTENANCE: SEMI-ANNUALLY |
| ADDITIONAL COMPUTER COVERAGE: $19.99/MO |
| Advanced |
|---|
| $29.99 |
| PHONE SUPPORT |
| ONLINE HELP DESK |
| COMPUTER 360 ANTI-VIRUS |
| ON SITE OR IN OFFICE SUPPORT |
| ONLINE BACKUP; 5GB |
| REMOTE SUPPORT: $20 PER INCIDENT |
| ONGOING MAINTENANCE: SEMI-ANNUALLY |
| ADDITIONAL COMPUTER COVERAGE: $24.99/MO |
| Premium |
|---|
| $39.99 |
| PHONE SUPPORT |
| ONLINE HELP DESK |
| COMPUTER 360 ANTI-VIRUS |
| ON SITE OR IN OFFICE SUPPORT |
| ONLINE BACKUP; 5GB |
| REMOTE SUPPORT: $20 PER INCIDENT |
| ONGOING MAINTENANCE: SEMI-ANNUALLY |
| ADDITIONAL COMPUTER COVERAGE: $29.99/MO |
HOW OUR MONTHLY SERVICE PLANS WORK: Upon signing up for a monthly membership plan, your credit or debit card will immediately be charged $19.99-$39.99, depending on the plan selected, and it will be charged the same amount on the same day each month until your plan is cancelled. Once you have paid and registered for your monthly service plan, we will connect remotely, with your permission, and perform a full diagnostic, scan, cleaning, and optimization of your device. We’ll then set up your data backup and anti-virus package depending on which plan you’ve selected. We will also perform a scheduled semi-annual, quarterly, or monthly tune up and optimization of your computer, depending on the package you have selected. As part of your scheduled tune up, we’ll go through and perform a full system scan, threat removal, and optimization at that time.
In addition to your scheduled ongoing maintenance, you will be allotted two no cost remote support sessions per month with the premium plan, and one no cost remote support session per month with the advanced plan. With the basic plan, or once you have reached your monthly limit with the advanecd or premium plan, each additional unscheduled remote support session will result in an additional charge of $20. To claim an additional remote support session, you can call us anytime during regular business hours, email support@mailhelp.xyz, or submit your information in one of the various contact forms throughout the site. If you have any questions about our monthly service plans, please contact support@mailhelp.xyz and we’ll be happy to help. Please note, third party service providers are independent companies and will have their own pricing and service structure, please review all details with your matched service provider before entering into any service agreement.
In addition to your scheduled ongoing maintenance, you will be allotted two no cost remote support sessions per month with the premium plan, and one no cost remote support session per month with the advanced plan. With the basic plan, or once you have reached your monthly limit with the advanecd or premium plan, each additional unscheduled remote support session will result in an additional charge of $20. To claim an additional remote support session, you can call us anytime during regular business hours, email support@mailhelp.xyz, or submit your information in one of the various contact forms throughout the site. If you have any questions about our monthly service plans, please contact support@mailhelp.xyz and we’ll be happy to help. Please note, third party service providers are independent companies and will have their own pricing and service structure, please review all details with your matched service provider before entering into any service agreement.
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